Payment & Security Policy

At Dhivarashi, your trust is our priority. We are committed to providing a secure, transparent, and reliable payment experience for every customer. This Payment & Security Policy explains how payments are processed and how your financial information is protected while shopping with us.

Secure Payment Processing

All payments made on the Dhivarashi website are processed through trusted, industry-standard payment gateways that comply with strict security protocols. Dhivarashi does not store, access, or retain your sensitive payment information such as credit card numbers, debit card details, CVV, or banking credentials.

Accepted Payment Methods

Dhivarashi offers multiple secure payment options for your convenience, including debit cards, credit cards, UPI, net banking, wallets, and other methods as enabled by our authorized payment partners. Availability of payment options may vary based on location or regulatory requirements.

Data Protection & Encryption

Our website uses SSL (Secure Socket Layer) encryption technology to ensure that all payment-related data transmitted between your browser and our servers remains private and protected against unauthorized access.

Transaction Authorization

All transactions are subject to verification and authorization by the respective payment gateway and issuing bank. Dhivarashi reserves the right to cancel or hold any transaction that appears suspicious, incomplete, or in violation of applicable laws or payment partner guidelines.

Payment Confirmation

Upon successful completion of a payment, customers will receive a payment confirmation via email or on-screen notification. In case of a failed or interrupted transaction, any amount debited will be governed by the policies of the payment gateway and issuing bank.

Refunds & Chargebacks

Refunds, if applicable, are processed strictly in accordance with Dhivarashi’s Refund & Cancellation Policy. Unauthorized chargebacks, misuse of payment methods, or fraudulent claims may lead to order suspension and further investigation as permitted by law.

Fraud Prevention

Dhivarashi employs reasonable fraud-prevention measures to protect both customers and the brand. Any attempt to misuse payment systems, provide false information, or engage in fraudulent activity may result in order cancellation and legal action where applicable.

Customer Responsibility

Customers are responsible for maintaining the confidentiality of their payment credentials and ensuring that transactions are performed through secure and personal devices. Dhivarashi shall not be liable for losses arising from customer negligence or third-party breaches beyond our reasonable control.

Policy Updates

Dhivarashi reserves the right to update or modify this Payment & Security Policy at any time without prior notice. Continued use of the website constitutes acceptance of the revised policy.